Waitress
Dar es Salaam Junior
Annual salary: TZS 4,800,000–7,200,000
About the role
Join our vibrant dining team in the heart of Dar es Salaam, where we pride ourselves on delivering authentic culinary experiences and warm Tanzanian hospitality. As a growing establishment in the local food scene, we focus on providing consistent, high-quality service to both our regular local patrons and international visitors. We offer a fast-paced yet rewarding environment where every team member is valued for their contribution to the guest experience.
As a Junior Waitress, you will be the face of our restaurant, responsible for creating a welcoming atmosphere from the moment guests arrive. Your day-to-day will involve guiding guests through our menu, taking accurate orders, and ensuring the dining area remains pristine. You will work closely with the kitchen staff to ensure timely food delivery and address any guest concerns with professionalism and a smile.
Our team culture is built on mutual respect, efficiency, and a passion for service. We are looking for energetic individuals who are eager to learn and grow within the hospitality industry. If you have a positive attitude and thrive in a social, energetic environment, you will find a supportive home here with opportunities to develop your professional skills.
What you'll do
- Greet and seat customers in a friendly and professional manner.
- Present menus and provide detailed information on daily specials and ingredients.
- Take accurate food and drink orders using the established ordering system.
- Serve food and beverages to tables according to service standards.
- Prepare tables by setting up linens, silverware, and glassware.
- Check in with guests to ensure they are enjoying their meals and take action to correct any issues.
- Deliver checks and process bill payments accurately.
- Clear and clean tables promptly after guests depart.
- Collaborate with kitchen and bar staff to ensure seamless service.
- Maintain a clean and organized workstation and dining area.
- Upsell additional products like appetizers, desserts, or premium beverages.
- Follow all health and safety regulations regarding food handling.
Required skills
Strong verbal communication skills.Basic mental arithmetic for bill processing.Customer service orientation.Punctuality and reliability.Ability to work under pressure.Professional grooming and presentation.
Nice to have
Basic knowledge of food safety and hygiene standards.Experience with Point of Sale (POS) systems.Fluency in both Swahili and English.Ability to stand and walk for long periods.